Show All Answers

1. How to deal with clogged storm drains?

With approximately 2,750 Catch Basins throughout Town, our crews are on the lookout for clogged systems.  If you see a catch basin in your area covered with leaves or other debris, we ask that you please take a few minutes to assist in clearing off the top.  If it appears to be inside the basin, please contact the Highway Division at 508-261-7336.

2. How to deal with damage from snow plowing (lawns, irrigation, mailboxes)?

Damage to private property should be reported to the Department of Public Works office at 508-261-7335 or the Highway Division office at 508-261-7336.  A Work Order will then be generated for a Highway Division crew member to investigate damage.  Please review the Town’s policy with regards to damage to mailboxes as well as Post Master General’s guidelines for mailbox specifications (https://www.usps.com/manage/mailbxes.htm).

3. How to report pot holes?

Please report Pot Holes directly to the Department of Public Works at 508-261-7335, the Highway Division at 508-261-7336 or via the Pot Hole Email.  Please note Pot Holes found on State maintained roadways should be reported to MassDOT District 5 Dispatch at 508-884-4213.

4. How often street sweeping is performed?

Bi-Annual town wide Street Sweeping is conduct in the Spring and Fall, as needed. The Town conducts monthly sweeping for the Downtown Business District.

5. Who takes care of Town trees?

Town Trees that are found to be rotted, have dead limbs or otherwise pose a safety risk may be trimmed or removed.  Large tree trimming and removal is currently sub-contracted out and small tree trimming and removal is done by the Highway Division.

6. Placing Snow on Town Right of Way

In accordance with the Mansfield General By-Laws, Chapter 189 – Streets and Sidewalks, Section II Encroachments Prohibited; it is a violation to place snow on the Town right-of-way.

“No person shall allow any wood or coal or other obstruction to remain within the limits of a street or upon any sidewalk so as in any manner to obstruct the travel thereon, or for more than twenty-four hours after he has been notified to remove the same by the Town Manager or by officer having charge of the highway or any constable or police officer”

“Each day on which any violation exists shall be deemed to be a separate offense.”

Violations will be charged $50.00 per day.

The Town DPW Staff have observed that private snow plowing contractors continue to violate this.  The Town will be issuing violations to contractors and/or property owners violating this policy.